Last updated: January 2026. BM Motors Ltd trading as EV Quest ("EV Quest", "we", "us", "our").
We collect information you provide directly to us, including name, email address, phone number, residential address, employment details, and financial information when you submit enquiries, finance applications, or service bookings. We also collect information automatically when you use our website, including IP addresses, browser type, and pages visited.
We use the information we collect to process your enquiries and applications, communicate with you about our products and services, share your details with lending partners for finance assessment (with your consent), improve our website and services, and comply with our legal obligations under the Privacy Act 2020.
We may share your personal information with lending partners and brokers for finance assessment purposes (only with your consent), service providers who assist with our operations, and regulatory authorities where required by law. We do not sell your personal information to third parties.
We use cookies and similar technologies to improve your experience on our website. We also use Facebook Pixel and Google Analytics for marketing and analytics purposes. You can control cookie settings through your browser.
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Finance application records are typically retained for 7 years in accordance with financial record-keeping requirements.
Under the Privacy Act 2020 you have the right to access personal information we hold about you, request correction of inaccurate information, and complain to the Privacy Commissioner if you believe we have breached the Privacy Act. To exercise these rights, contact us at support@evquest.nz.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
If you have questions about this privacy policy or our privacy practices, please contact us at support@evquest.nz or 92 Falsgrave Street, Christchurch 8011, NZ.